Our client are a successful, well respected and growing insurance brokers based in Newport, Shropshire. As a result of their continued success they have an immediate and great opportunity to join their friendly and collaborative team. They are a long-established business that offers excellent career progression and career prospects. This position would suit somebody with experience in the insurance sector looking to progress into commercial business lines. If you want to work in a vibrant busy office within a small team then this is the perfect setting. Excellent training and ongoing support is provided.

Overall objectives:

The role has responsibility for generating revenue and developing the profitability of the business whilst ensuring full FCA compliance in all aspects of commercial lines insurance. Ensuring a quality service is provided to all clients in accordance with their needs and requirements whilst allowing you the opportunity to grow and progress with the company.

Duties and responsibilities:

Ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role:

• Renewals
• Mid Term Adjustments
• Claims
• Queries
• Premium financing arrangements
• Cover note issuance
• Advising clients on new and existing products in accordance with their needs
• Maintain good credit control and ensure bad debt queries are dealt with efficiently and in line with company procedure.
• Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the compliance manual – use checklists and support documentation as provided by the company to assist with demonstrating compliance.
• Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
• Develop and maintain a professional working relationship with all clients and provide professional product advice and guidance.
• Actively secure renewal business ensuring terms are presented to the client compliantly, in a timely manner and in accordance with the company’s procedures.

Essential requirements:

• Previous experience working in an insurance brokers.
• Experience using IT systems and Microsoft Office package
• Have a high level of accuracy in numeracy and literacy
• Have good attention to detail
• Have the ability to successfully work as part of a team and support others
• Have good communication skills

Ideal requirements:

• Have experience in commercial insurance lines
• Hold CII qualifications
• Comprehensive knowledge of Acturis

Salary / Package:

Salary up to £35,000 depending on your level of experience and qualifications. Working hours will be Monday – Friday 9am – 5pm (35 hours). Holiday entitlement will be 24 days plus bank holidays. Generous Pension. The company also hold regular social events including a fantastic Christmas party. Full and ongoing training and development. Full funding for CII professional learning and examinations.